70% of hotel-related mobile searches are for a specific amenity, like “hotel with an indoor pool” or “hotel with a jacuzzi in-room.”
Amenities matter to your event attendees.
When planning a corporate event, the focus is often on the agenda, speakers, and networking opportunities. However, the hotel you choose plays a major role in shaping the overall experience.
Thoughtfully selected hotel amenities—such as seamless check-in, on-site dining, and wellness facilities—can make attendees feel valued, comfortable, and taken care of. These details enhance their overall stay, ensuring they have everything they need for a productive and enjoyable event.
Quick summary.
In this article, we’ll highlight the top 10 hotel amenities to look for when selecting a venue for your next corporate event.
Some may already be included, while others might be worth negotiating as an add-on to enhance the attendee experience.
Here’s what to prioritize:
- Fast, reliable Wi-Fi.
- Flexible meeting spaces.
- Shuttle service or transportation assistance.
- 24/7 business center.
- Wellness and fitness facilities.
- On-site dining with healthy options.
- Spacious and comfortable guest rooms.
- Exceptional customer service.
- Loyalty program perks.
- Sustainability initiatives.
Let’s dive in.
What are hotel amenities?
Hotel amenities are the extra features and services a hotel provides to enhance a guest's comfort and experience.
It can be something simple, like free Wi-Fi and toiletries, or more high-end, like a spa or rooftop bar.
Some common amenities include:
- In-room: Free Wi-Fi, coffee maker, mini-fridge, comfy bathrobes
- On-site: Pool, gym, restaurant, lounge
- Services: Room service, concierge, airport shuttle
In the U.S., the top-rated amenities for an ideal hotel stay are:
- Air conditioning
- A power outlet near the bed
- Complimentary shampoo and conditioner
- A scenic view
- A coffee machine
Other popular features like a mini-fridge, room service, TV streaming services, and a tea kettle didn’t make the top five but are still valued by many travelers.
Since amenities vary by hotel, it’s always a good idea to confirm what’s included before finalizing your contract.
1. Fast, reliable Wi-Fi.
Few things are more frustrating than spotty Internet, especially at a business event.
Attendees need seamless connectivity for checking emails, joining virtual meetings, and engaging with event apps.
A hotel with high-speed Wi-Fi in both guest rooms and common areas allows everyone to stay connected without disruptions.
Bonus points if the hotel offers dedicated bandwidth for your event.
2. Flexible meeting spaces.
Even if your conference takes place at a separate venue, having meeting spaces within the hotel is a plus.
Having flexible, well-equipped meeting space makes it easier for attendees to book quick team huddles, a VIP session, or breakout discussions.
Look for hotels with boardrooms, coworking spaces, and private lounges that fit a variety of needs.
Related: 10 tips for effective venue sourcing for your next event.
3. Shuttle service or transportation assistance.
Navigating a new city can be overwhelming, especially for out-of-town attendees.
Hotels with shuttle services to the airport, event venue, or nearby attractions make getting around hassle-free.
If a dedicated shuttle isn’t an option, a concierge who can easily arrange reliable transportation is the next best thing.
4. 24/7 business center.
A well-equipped business center is a nice bonus for attendees.
A hotel with 24/7 business facilities allows attendees to print a presentation, hop on a video call, or use a computer anytime—without the last-minute scramble.
5. Wellness and fitness facilities.
Work trips can be exhausting, and many attendees appreciate the option to recharge.
A hotel with a fully equipped gym, yoga room, or even wellness activities like guided meditation or spa treatments can be a huge plus.
Staying active helps attendees maintain energy levels and focus throughout the event.
6. On-site dining with healthy options.
A great hotel restaurant makes life easier for event attendees, especially when time is limited.
Having diverse dining options—including healthy meals and late-night room service—ensures everyone can find something that suits their preferences.
If the hotel offers grab-and-go breakfast options, even better!
7. Spacious and comfortable guest rooms.
After long days of networking and learning, attendees need a comfortable place to unwind.
Spacious rooms with quality bedding, blackout curtains, and noise-reduction features can significantly impact sleep quality.
A well-rested attendee is an engaged attendee.
8. Exceptional customer service.
Customer service may not be a conventional amenity, but it is a crucial part of the hotel experience that influences guest satisfaction.
Features like concierge assistance, valet parking, and 24/7 front desk support elevate the overall stay.
A warm welcome at check-in, prompt responses to requests, and knowledgeable staff can transform an attendee’s experience.
Related: Why a strong venue relationship is key to event success.
9. Loyalty program perks.
Nearly half of consumers say loyalty programs influence their hotel selection.
Many corporate travelers value these programs, so choosing a venue with perks like late check-out, free upgrades, or complimentary breakfast adds an extra touch of luxury.
These benefits help attendees feel like VIPs while enhancing the overall experience.
10. Sustainability initiatives.
Sustainability is becoming an important factor in event planning.
Many companies prefer hotels with eco-friendly practices, such as water conservation programs, energy-efficient lighting, and waste reduction initiatives.
Attendees appreciate staying somewhere that aligns with their values and contributes to a greener future.
Related: What to look for when choosing an eco-friendly venue.
Elevate your attendees' experience.
A thoughtfully chosen hotel enhances the overall event experience.
When attendees feel comfortable, taken care of, and supported by great amenities, they’re more likely to leave with a positive impression of your event.
As an event planner, partnering with hotels that prioritize these features will create a more memorable experience for your guests.
The next time you're selecting accommodations for a corporate event, keep these top amenities in mind.
Related: Top 10 venue-finding services to elevate your next corporate event.
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